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Top 5 Articles

Does CrazyTalk provide a Mac version?
CrazyTalk does not provide a Mac version. However, you can export to the general media formats such as AVI, RM, WMV to playback on Mac....

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Last Update: 2009-09-16

Why can't I import the video?
Error message: "The video codec is missing."
popVideo uses the codes that are installed on your computer to convert your media files. If you receive this error message, your computer does not have the required codes installed. ......

Not Rated

Last Update: 2009-09-30

Why does this error message (see below) always pop up during the installation process?

"Online Verification Failed! Setup is unable to retrieve the information from internet to validate your serial number. The problem may occur due to the internet connection failure, DNS recognition problem, or the firewall blocking. If you do have internet access, please retry installation on a later time. Setup will be terminated."
When this message appears, it generally indicates that the installer cannot connect to our server to perform activation process. This situation may be caused by any of the following reasons:1) Your ......

Not Rated

Last Update: 2009-09-10

What are the limitations of Web and AIR output formats?
Web(Reallusion.com and Self Hosting) AIR RSS Component Supported Supported Twitter Component Supported Supported Feedback Form Supported Supported popVideo / popWidget Supported Supported PowerPoint Supported Supported Flash Components Supported Supported ......

Not Rated

Last Update: 2009-09-15

I have DirectX 9.0c / DirectX 10 on my computer, but iClone3 cannot launch, instead giving me the message "This application has failed to start because d3dx9_3x.dll was not found".
Despite having DirectX 9.0c / DirectX 10 installed on your PC already, you might get the following error: \"This application has failed to start because d3dx9_3x.dll was not found.\" Cause:Microsoft often ......

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Last Update: 2009-09-10

Last 5 Articles

How long will it take to complete the e-check transaction review?
Find the answer from Paypal Support. More about e-check When I make an eCheck payment, when will the money be debited from my bank account? Why does it take ......

Not Rated

Last Update: 2012-01-19

Why did I receive a failed authorization notification for my transaction?
This notification could be for two reasons: either the transaction was declined by the issuing bank or your country or region does not support Paypal. Please check with your bank or ......

Not Rated

Last Update: 2012-01-19

How can I change the currency in my cart?
Reallusion Shopping Cart uses US dollars as the default currency. If you want to change to your local currency, please follow the instructions below: 1.) Select PayPal during Checkout ......

Not Rated

Last Update: 2012-01-19

How can I purchase a Backup DVD?
We understand that some of our installers are quite large and can be time-consuming to download. We therefore offer the option of backup DVD version when you purchase some of our ......

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Last Update: 2012-01-18

Why can't I import the video? Error message: "Your system cannot support non-power-of 2 video textures."
Basically, this is related to the display card drivers or hardware issue. First you may update your display card drivers to the latest version. You have to manually install the ......

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Last Update: 2011-12-26